Scope
This Privacy Policy applies to information collected through the Livo Footsteps website, mobile applications, fitness tracking tools, and related services (collectively, the “Services”). It does not apply to information collected by third-party platforms, wearable device providers, or social networks.
By accessing or using our Services, you agree to the collection, use, disclosure, and protection of your information as described in this Privacy Policy.
1. Permissible Age
You must be at least 18 years old to use the Services. Minors may participate in walking events or challenges only with the consent and supervision of a parent or legal guardian.
2. Who This Policy Applies To
- Participants in walking events, marathons, and step challenges.
- Event organizers, volunteers, and partners.
- Users engaging with community features or leaderboards.
- Employees and contractors supporting Livo Footsteps operations.
3. Information We Collect
We collect information directly from you, automatically, and from trusted third parties.
a) Personal Information
Name, email address, phone number, age, gender, profile photo, emergency contact details, and payment information (where applicable).
b) Activity & Event Data
Event registrations, participation history, step counts, walking distances, challenge progress, achievements, and certificates.
c) User-Generated Content
Photos, comments, reviews, messages, and shared activity updates within the Livo Footsteps community.
d) Automatic Data Collection
Device information, IP address, browser type, cookies, usage statistics, and approximate location data (if enabled).
e) Third-Party Integrations
Data from fitness devices or apps (such as step counts) when you connect them to your Livo Footsteps account.
4. How We Use Your Information
- To register you for walking events and challenges.
- To track participation, progress, and achievements.
- To communicate event updates, reminders, and results.
- To improve platform features and user experience.
- To ensure safety, prevent misuse, and comply with legal requirements.
- To send newsletters, wellness tips, and promotional content (optional).
5. How We Share Information
We may share your information with:
- Event Organizers: For managing registrations and event logistics.
- Service Providers: Hosting, analytics, payment processing, and communication tools.
- Legal Authorities: When required by law or to protect rights and safety.
- With Your Consent: When you explicitly authorize sharing.
We do not sell your personal data.
6. Data Storage & Retention
Your information may be stored on secure servers in India or with trusted cloud service providers. Data is retained only as long as necessary for operational, legal, and safety purposes.
7. Your Rights
- Access and review your personal information.
- Request corrections or updates.
- Request deletion of your data, subject to legal obligations.
- Opt out of promotional communications.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to improve functionality, analyze usage, and personalize your experience. You may manage cookie preferences through your browser settings.
9. Children’s Privacy
We do not knowingly collect personal data from children under 18 without parental consent. Such data is used only for participation in approved events.
10. Security
We implement reasonable security measures to protect your data. However, no online platform can guarantee absolute security.
11. Event Media & Recordings
Photographs, videos, and recordings may be captured during walking events for safety, documentation, and promotional purposes. By participating, you consent to the use of your image in such media.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page, and continued use of the Services indicates acceptance of the revised policy.